Package and Postage

Your parcel delivery

All packages are generally dispatched within 1-2 days after receipt of payments and money reflecting in our bank account. Due to the strikes of the South African Post Office we mainly deliver all parcels below 5kg to anywhere in South Africa via Store to Door but we offer Post Office courier options at a fixed rate of R60 with tracking which will normally be delivered within 2-4 days from date of dispatch to the shipping address provided. Door to Door deliveries are normally within 2-3 days to local and main locations such as Pretoria, Johannesburg, Cape Town, Durban, Port Elizabeth, Bloemfontein, East London, Nelspruit, Polokwane, Kimberley, Newcastle, Pietermaritzburg and George. Outlaying areas will take another 2-3 days.

If you are not happy with the courier options on checkout please choose REQUEST ACCURATE COURIER COST and we will get an exact (better price) for you based on your address and the size and weight of the item(s) you want to buy. Complete the order and as soon as we get a quote we will send you the invoice.

Our default type of delivery method is from Counter to Counter as it is also the cheapest but on check out you will be able to choose from any of our delivery services.

Counter to Counter (PostNet to Postnet)

  • Maximum weight of 15kg
  • 0-5kg – R99
  • R20 per kilo after 5kg to a maximum of 15kg
  • The price includes insurance on the parcel

The service applies to any PostNet in South Africa. Please let us know exactly which PostNet branch you want us to send the parcel(s) to.

Store to Door

  • Maximum weight of 5kg
  • 0-5kg – R100
  • This parcel has a size limit. We try to pack items to fit. Should the items be too large we will contact you
  • The price does NOT include insurance on the parcel

My own courier

If you would rather like to use your own courier or arrange with someone you know to pickup your parcel from us then you are also more than welcome to do so. Please choose this option on check out and arrangements can then be made as soon as payment reflects in our bank account.

Items will only be posted during week days from Monday to Friday between 9am and 5pm so if you prefer delivery overnight or over weekends, or if a parcel exceeds the postage option's limits an additional cost will be applied. If items are ordered after hours, on a Friday or over weekends, the items will be packaged during the weekend and dispatched on Monday.

Please note that EFT payments must reflect in our bank account before the order will be dispatched. No goods or products will be dispatched before the payment has reflected in our account and has been processed. We bank with ABSA, EFT payments from banks other than ABSA may take up to 48 Hours to clear.

Delivery fees include a fixed handling and packing fee as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total actual weight or volumetric weight of the parcel, whichever one is the greatest, but all the delivery methods and delivery cost will be displayed on check out.

We will not be held responsible for delays with any Courier companies as this is beyond our control. Please be advised that NO INSURANCE is offered by default for parcels when choosing a delivery option. We however can get insurance on the parcel should you require it. This will carry extra fees and can be confirmed on request.

Boxes are amply sized and your items are well-protected and packed.